Crisis Communications

By Blog, Public Relations, Uncategorized

Not too long ago, crisis communications was only handled via internal communications and press releases to media outlets. You had time to craft a perfect statement and submit it before the article ran. On the flip side, many companies would have a crisis and remain blissfully ignorant to the fact that the crisis was public until they picked up a copy of the local paper and saw their name on a headline.

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It isn't what we say or think that defines us, but what we do.

Jane Austen

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